Services & Repairs

Types of services we provide:

Case/Bracelet check & fix

• Check the case and the bracelet or strap condition.

• Detach the bracelet, open the case and remove the stem, crown, seals and movement.

• Examine the working of the hands, calendar functions and rotor (if fitted).

• Inspect and adjust the escapement.

• Refit the dial and hands, and clean the case and bracelet using ultrasound technology.

Movement check & fix

• Reset the stem and crown and check the winding mechanism.

• Double check timekeeping and adjust where required using timing equipment.

• Fully disassemble the watch case and inspect the movement and component parts.

• Reassemble the movement, checking and making fine adjustments to maintain a perfect mechanical status.

• De-magnetize, regulate and check the timing of the movement to brand standards using specialist Swiss timing equipment.

• Lubricate the movement if using 4/5 fine oils and greases, and double check the escapement.

Replace pieces & improvements

• Replace any worn or damaged parts.

• Replace case seals where necessary and restore the movement to the case.

• Using special water resistance machines, we give our certification of the resistance level if required.

• Clean all parts in specialist chemical baths using automated cleaning machines.

Returns policy:

You can return your watch by post or in person at our office.

Please allow 7 working days for refunds to reach your account, after the watch is delivered and checked.

If you return a watch to us and it has been marked, scratched or the stickers have been removed, we may charge you up to 20 percent of the sales figure, subject to returned condition of a watch.

So... what's next?

Contact us to assess the condition of your watch. Together, we will review and decide the best next steps for your timepiece!

Contact Us

Name Your Own Price!
Name Your Own Price!
Name Your Own Price!