Return Policy

We offer a 14 day returns period on any watches purchased online or personally, in which you can exchange your watch for something else or receive a full refund. The watch must be returned in exactly the same condition and with the same accessories and paperwork/warranty cards as when you received it. If your watch arrived with a returns tag attached, this must still be attached to the watch and not tampered with. You can return your watch by post or in person at our office. Please allow 7 working days for refunds to reach your account, after the watch is delivered and checked.

If you return a watch to us and it has been marked, scratched or the stickers have been removed, we may charge you up to 20 percent of the sales figure, subject to returned condition of a watch.